Shipping policy

Where we ship

We ship to Spain, the rest of the European Union, the United Kingdom and the United States.

Delivery times

  • Processing: 1–3 business days.
  • Delivery: 7 to 14 business days, depending on the country.

Products may be shipped from different warehouses. If you buy several, they may arrive in separate parcels.

Tracking

All orders are shipped with a tracking number, which we email you as soon as your parcel is on its way.

Shipping costs

Shipping is free on all orders.

Issues

If your order doesn't arrive within the stated time or the tracking doesn't update, write to us from the Contact page and we'll look into it.